Metrivox supplies all relevant information that needs to be considered when visiting a client, providing operational support, or creating communication campaigns. The individual will take the ultimate decision. Metrivox tracks its success.
Automatically closing the loop
A lot of customer interaction can, will, and must be automated. Metrivox triggers automated actions as a result of case-based customer insights. The efficiency of automation is increased by the use of Robotic Process Automation (RPA).